In order to successfully migrate your account to AT&T Business Internet Services, you must perform these four simple activities prior to August 8, 2003:

1. Agree to AT&T Business Internet Services Terms and Conditions if you wish to continue your services with AT&T.
2. Upgrade your client software.
3. Make a few simple setting changes to your e-mail program.
4. Notify associates of the changes to your e-mail address and your website address.

Note: At the start of the migration, you will notice a change in the branding from DellEPro to AT&T Business Internet Services.

Step 1 – Agree to AT&T Business Internet Services Terms and Conditions

Please click on the link below and you will be directed to the AT&T Business Internet Services account center. Once you log in, you will be presented with the agreement containing the AT&T Business Internet Services Terms and Conditions. Please take a minute to review the Terms and Conditions agreement. At the bottom of the page you have the option to choose whether or not you agree to accept the Terms and Conditions. Your agreement is required if you wish to continue your service with AT&T. If you choose not to continue your service and select 'I do not agree,' you will be redirected to another page where you will be able to cancel your service.

AT&T Business Internet Services Terms and Conditions

Step 2 – Upgrade your client software

All users must download the latest version of the V5 AT&T Global Network Client. The new AT&T Global Network Client will contain your new Help Desk numbers located under the Help option.

Important: To avoid possible corruption of the download file, it is recommended that you disable your anti-virus program before attempting to download the dialer. Please refer to your software manual or contact the manufacture of your Anti-Virus software for instructions. We recommend that you also print the instructions below for easy reference.

1. Access the Account Center and select "Manage User ID", then select "User Information". Write down your Account ID and Network ID, which can be found under Account Owner in the User ID information section.


2. Download the AT&T Global Network Client. Note: You will be presented with the AT&T Global Network Client Terms and Conditions during the download process. Once you have reviewed, clicked the "I Agree" button and you will be presented with the Dialer Download page. Click on the "Download the Dialer" link to begin the download process.



3. At the "File Download" pop-up screen, select "save this program to disk" and select "OK".
4. At the "SAVE AS" pop-up screen, select where you would like the file to be saved on your hard drive. Once the down load has completed, you will receive a "Download Complete" message. Then select the close button.
5. Disconnect from the Internet and close the DellEPro dialer.
6. Uninstall the DellEPro Internet Services Client. To do this:


1. Select "Start" from your windows taskbar.


2. Select the Settings\Control Panel\Add-Remove Programs.


3. Scroll down the window, select DellEPro Internet Services and click Remove.


4. Choose Automatic uninstall method and click Finish when prompted.


7. Install the AT&T Global Network Client (ncsetup.exe) and follow the on-screen instructions.


8. Configure the AT&T Global Network Client with your existing account ID, user ID, and password. If you do not have your account information, you may contact customer care at 1-800-821-4612.

Step 3 – Change settings in your e-mail program

At the start of the service migration, you will receive a new e-mail domain address that will correspond to your existing e-mail ID. Your domain will change from @dellepro.com to @attg.net. The portion of your email before the domain will remain the same, i.e. janedoe. This change will affect all email addresses on your account (child Ids). Incoming email sent to your old “dellepro” address will be forwarded to your new “attg.net” address until February 2006.

Note: If you are using Microsoft Outlook Express - your email settings will be automatically updated after you install the AT&T Global Network Client and you will not be required to change the settings. Continue on to Step 4.

If you are using an email program other than Microsoft Outlook Express, after you have installed the AT&T Global Network Client, you will need to update your e-mail settings. To send or receive e-mail at your new e-mail address, you must change settings in your e-mail program. Your new e-mail address is janedoe@attg.net. For this address, replace janedoe with the email ID you used @dellepro.com. This is either the email ID you were assigned at registration or an email alias you created through the Account Center.

For more detailed information on how to change settings in Netscape, click here.

For more detailed information on how to change settings in Microsoft Outlook and Outlook Express, click here.

For other e-mail software programs, follow these steps to re-configure your e-mail:

1. Within your e-mail application, locate a Server Configuration section that contains fields for a POP3 (Incoming) and SMTP (Outgoing) mail servers. This section may also be referred to as Network Settings.


2. Enter your new AT&T Business Internet Services POP3 (Incoming) Mail Server: POSTOFFICE.ATTGLOBAL.NET (POP3)
.

3. In the e-mail username field, enter your user POP ID which takes the form <account ID>.<userID>. e.g.USDELNET.JDOE.


4. If there is an e-mail password field, enter your password. If you do not see this field, you will be prompted to enter your password when you connect to your mailbox.
5. In the SMTP (Outgoing) Mail Server field, enter SMTP1.ATTGLOBAL.NET (SMTP).


6. In the reply to or e-mail address field, enter your full e-mail address. Your e-mail address is your janedoe@attg.net. Your e-mail ID is the same as your user ID unless you created an e-mail alias through the account center.

Step 4 – Notify associates of the change to your website address if you are using the personal webspace option on the service.

At the start of the migration to AT&T Business Internet Services, the domain name for your Personal Web-space will change.

Your host domain name will change from http://dellepro.dellhost.com/usdelnet.userid to http://pws.prserv.net/usdelnet.userid where “userid” is your own user ID.

You will also have to configure your ftp or html editing software to upload files to your personal web-space directory.

Your ftp server address will change from ftp://dellepro.dellhost.com to ftp://pws.prserv.net.

At the start of the migration, users will be re-directed to your new website address. However, we suggest that you notify your associates that the URL has changed.

AT&T will redirect users to your new address until February, 2006.

Note: if you have customized the URL to your website, only the server portion of the address will change as noted above. For example:

http://dellepro.dellhost.com/userIDmysite will change to http://pws.prserv.net/userIDmysite